Better usability, less crime
Some invest in usability to earn more money. Some to reduce cost. Some to improve communication.
A bit of investment in this area from An Garda Síochána could help reduce crime.
"While the Garda’s computer database, Pulse, was full of information, the data was often difficult to access and the system was not 'user-friendly'.
...[A] police force should not need to wait for crime trends, including gangland, to develop over long periods before they are identified."
(Extract from "Gardaí need better technology - O'Toole" Jan. 15th, 2008. Copyright The Irish Times.)