Today I published The Website Manager's Agent - an AI assistant for website managers. It's the service I wish I'd had when I first started out.

I built this service based on the custom GPT service from OpenAI using guidance from various sources.

As its knowledge repository, I gave it a copy of pretty much everything I have written on the topic of website management and governance over the last 20 years. This encompasses hundreds of thousands of words in books, blog posts, online articles, presentations and more. A full list is below.

I expect to add more and refine the sources over time, including adding Retrieval Augmented Generation (RAG).

• Publication: Web Management and Governance Masterclass (ref: diffily.com/masterclass)
• Publication: The Website Managers Handbook (ref: diffily.com/book)
• Online articles: 50+ articles from my website about web management and governance (diffily.com/articles)
• Blog posts: The most relevant posts about web management and governance from my blog (ref: blog.diffily.com)
• Article: Why digital government in Ireland is failing and how to fix it (from Medium.com)
• Article: How to plan manpower on a web team (ref: AListApart.com/author/shanediffily/)
• Article: How to Educate Your Website Stakeholders (ref: AListApart.com/author/shanediffily/)
• Article: The 8 basic forms of digital Content Design (ref: blog.diffily.com)
• Article: The 'O3 model' for planning a web team's digital capacity (ref: blog.diffily.com)
• Article: Agentic AI spells the end of traditional websites. This is how Content Designers need to react. (ref: diffily.com)
• Artefact: New Framework of Web Governance (ref: diffily.com/governance)
• Artefact: Self assessment questions to gauge your understanding of web governance (ref: diffily.com/downloads)
• Artefact: A sample set of digital standards for a website (ref: diffily.com/downloads)
• Artefact: How to healthcheck governance quality on your website (ref: diffily.com/downloads)
• Artefact: A template approach for website management and governance (ref: diffily.com/downloads)
• Artefact: A description of common web team roles and responsibilities (ref: diffily.com/downloads)
• Artefact: How to build a web governance roadmap (ref: diffily.com/downloads)
• Artefact: How to audit your web governance (ref: diffily.com/downloads)
• Artefact: How to craft a digital strategy (ref: diffily.com/downloads)
• Artefact: How improve quality for basic aspects of web delivery (ref: diffily.com/downloads)
• Presentation: Better web content for better government (ref: diffily.com/speaking)
• Presentation: AI is going to eat your website for lunch - but you can set the menu (ref: workingincontent.com)

Labels: AI, Web Governance, Website Management