Making Digital Governance Work

It is difficult to think of any collection of people or type of activity that is not underpinned in some way by a system of governance. There seems to be a basic human condition that craves structures for the organisation and management of our collective affairs.

Unfortunately, little thought is ever given to such ideas when it comes to the activities of Website Management. In fact, many firms continue to to believe that the only governance they need is a part-time 'web guy' who will take care of everything.

In my visit to UK Department of Business, Innovation & Skills (hosted by JBoye) I explained why this is so wrong. (Slides from my visit are below.)

Whilst there I also got to speak with James Thornett of which was pretty special for me. The reason is that James's team and GDS in general have done such an incredible job of restructuring government online since 2012.