A new report into the use of intranets in Ireland was launched today in Dublin. For someone like me who spends most of his time administering an intranet, publications of this nature are truely valuable. Indeed, the document provides a good overview of the state of intranet development in this country. For me, the most interesting conclusion was the fact that most firms believe they are not taking full advantage of their intranet investment. This is not very surprising. While the technology of intranets is relatively straightforward to implement, educating a business about how to use it in order to assist objectives requires much more time. Finally, one gap in the report (promised for next year) relates to systems of intranet governance, i.e. team structures, skills, assistive technology, etc. Benchmarking practices like this is an area that is only now beginning to get much attetion.